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Privacy Policy

Last Updated: June 7, 2025

 

Introduction

Our website (“equilibriumfisioterapia.ch”, “we”, “our”) takes the privacy of its visitors (“Visitors”, “Users”, “you”, “your”) very seriously. This Privacy Policy describes how our website may collect, use, disclose, and safeguard your Personal Information and outlines your rights in relation to it.

This Privacy Policy applies to all visitors, whether registered or not, to all related domains and subdomains (the “Website”), its mobile version, and any web and mobile applications derived from it, as well as to services provided through these systems. It does not replace the terms of any other contract you may have with us, nor any rights you may have under other applicable data protection laws.

We encourage you to read this Privacy Policy carefully and make sure you fully understand our practices regarding Personal Information before accessing our website. If, after reading and fully understanding this Privacy Policy, you do not agree with our practices, you must immediately stop using this site. If you have any questions or concerns about this Policy, you can contact us at:
info@equilibriumfisioterapia.ch

 

Information Collection

The data controller is Equilibrium Fisioterapia.

We may automatically collect technical information about visits to our website, including the content you interact with, your IP address, browser and device details, date and time of access, geographic location, and other technical details related to browsing.

We may also collect personal information that you explicitly provide by filling out forms on our website, such as: first name, last name, date and place of birth, full address, and various types of contact information (phone, email, social media, etc.).

 

Cookie Policy

What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. These files contain information used to improve your browsing experience, recognize you upon return visits, and provide personalized content.

How do we use cookies?

We may use cookies for various purposes, including:

  • Necessary Cookies: These cookies are essential for the functioning of our website. They allow you to navigate the site and use its features.

  • Performance Cookies: We use these cookies to collect information on how our website is used, such as which pages are visited most frequently. This data helps us optimize the site to improve your browsing experience.

  • Functionality Cookies: These cookies allow the website to remember choices you’ve made (such as language or region) and provide enhanced, personalized features.

  • Advertising Cookies: We may use third-party cookies to show relevant ads when you visit other websites. These cookies are also used to track the effectiveness of our advertising campaigns.

How to control cookies?

You can manage cookie preferences through your browser settings. You can block or delete cookies, but please note that some parts of our site may not function properly as a result.

 

Use of Information

We use the information collected for various purposes, such as: improving the functionality of our website, understanding visitor preferences, providing personalized advertisements, analyzing usage trends, administering the site, etc. Personal information voluntarily provided through form submissions is used solely for administrative or contact purposes. Your information will be retained only as long as necessary and will remain confidential.

 

Disclosure of Information

We will not share your personal information with third parties without your consent, except for technical information shared with service providers who help us manage our website.

Our third-party service providers are:

We reserve the right to disclose personal data to governmental authorities or other entitled entities under applicable laws, court decisions, or official orders, as well as to authorities for the purpose of legal action or prosecution if our legally protected rights are threatened.

 

Data Security

We have implemented technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. We do not assume responsibility for any unauthorized access or loss of personal information beyond our control.

Our website may contain links to other websites outside our control, which are not governed by this data protection policy. If you access other sites through the links provided, the operators of those sites may collect personal information and use it in accordance with their own privacy policies, which may differ from this document.

 

User Rights

You have the right to request access to, correction or deletion of, or restriction on the processing of your personal data, as normally provided for under Swiss law.

If you have questions regarding the processing of your data, you can contact us at:

Equilibrium Fisioterapia Sagl
Via Cantonale 29, 6594 Contone CH
info@equilibriumfisioterapia.ch

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If you choose to contact us by email, please note that such messages are not encrypted and may be subject to the security risks associated with this communication method.

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If you wish to request the correction, blocking, or deletion of your data, please contact us at the following address, attaching a copy of your identity document:

Equilibrium Fisioterapia Sagl
Via Cantonale 29, 6594 Contone CH
info@equilibriumfisioterapia.ch

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If deletion is not possible due to legal, contractual, tax, or commercial obligations—particularly in respect of legally mandated retention periods—your data will be blocked and not deleted.

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